SUNDAY, JULY 30, 2006

Hh2>Day One, Revisited

I know I wrote that a year and a half ago, but now that the restoration is (almost) over and the innkeeping has begun, it seems just as appropriate today.

Our first guests were a couple from Philadelphia just looking to get away on a Friday night. The sheets had arrived that morning, and I had to rush out at the last minute to find little bottles of shampoo, but we just finished it when the guests arrived…at 8pm.

They went out to dinner and I went to turn down the room, and realized I had no idea how to turn down a room. Dawn, who had to show me how to do “hospital corners” earlier that day, was also stumped. So we unmade and remade the bed at least four times, finally abandoning the whole idea.

The couple didn’t mention the bed when they returned, but did let us know the remote for the whirlpool tub wasn’t working. We assumed it was batteries, but the only other AAA batteries were on the other side of the farm, so I ran as fast as I could, in the pitch dark, to the other end of the farm and back, only to find it wasn’t the batteries. The wall controls worked, but after a few minutes of us playing with those, they stopped working, too.

So there was no whirlpool bath and no turn down service. And no phone or water glass, either; I’d forgotten those. In the morning, though, I think I made it up with home-made bread, fresh fruit, and waffles, plus a mini-tour of the wolf sanctuary. When it came time to go, though, I couldn’t pay the bill.

I’d just set up a merchant account a week ago, but hadn’t received the credit card reader yet. So even though the couple wanted to pay, I couldn’t accept it. I ended up printing a “receipt” on my computer, and telling them I’d charge the card as soon as the terminal arrived.

And that was it. Oh, except for the part about cleaning the room. I realized that I haven’t cleaned a bathroom since 1996, the year we discovered housekeepers. It took me twelve trips around the house to assemble all of my cleaning supplies, and in between I was interrupted by phone calls and several people stopping by for tours. In the end it took me six hours to clean the room, but I just finished it before the next guests arrived…at 8pm.

But that’s a story for Day Two.

SATURDAY, JULY 29, 2006

The week after

I thought the grand opening meant we were done. I’m not sure how I can still be so naive after everything else we’ve gone through, but I think that eternal optimism is one of my charms. Of course, that may just be me being optimistic…

I’d forgotten about all the crystal and china that had been packed away and needed to be cleaned, or the 141 new sheets and towels that needed to be washed (85 if you don’t count washcloths and pillow cases), or the property management software I was supposed to setup two months ago, or hanging 40-odd paintings, or buying 25 pounds of granola, or setting up Internet access, or moving all of our stuff from the greenhouse to the mansion. Our building inspector also helped out, giving us a list of a dozen items to correct before he would issue the occupancy permit. Needless to say, we were quite busy all week.

Everyone who sees this place tells me we’ll never be finished, and I’m not sure if they’re trying to steel me to the cold hard facts of life, or they think that will somehow cheer me up, or they’re just having a private joke at my expense. In any case, they’re right. I’ve had to abandon my day planner because there’s just too much to do every day to fit it on those little pages. It’s quite overwhelming.

WEDNESDAY, JULY 26, 2006

The end of the beginning

The building code inspector came out on Monday for the “final” visit and flagged us for a dozen issues, from a broken emergency light (which we knew about) to all of the shower lines being reversed (which we didn’t know about). Dawn has taken care of everything and so we expect to get our occupancy permit tomorrow, after the inspector’s “final, final” visit.

Our grand opening weekend went very well, with over 500 people attending. (At least, that’s how many signed our guest book.) Matt, Terry, Louise, Josh, Ben, and Beverly did an amazing job managing the parking and shuttle service, and deserve a lot of kudos. In fact, the only foul-up of the entire day was mine: I made 100 copies of the “tour guide,” and we ran out within an hour. Everyone else just got to see the results, without getting any context, but I think they appreciated it anyway.

I’ve got eight reservations so far, including three this weekend, so we’re getting ready for the next stage. It’s not the “second half” because we’ve still got a lot to do–finish the Paymaster’s Office and privy, landscape, clean up the barn, stabilize the Stallion Pen, etc. Caring for a place like this is truly a neverending task.

But right now we’re in the eye of the storm, as it were, with only a couple of contractors, and after the last two weeks of chaos, everything seems kind of serene. Last night I hooked up my stereo and played some of my dad’s vinyl records–that may seem quaint, but I find it very relaxing. So relaxing, in fact, that I fell asleep in my office and slept there overnight.

TUESDAY, JULY 18, 2006

Coming together

Wow. In two days, the painting is finished, the duct work is finished, the kitchen island is finished, the locks are finished, the windows are finished, and the shutters are almost finished. (I was responsible for those, which is why they are behind schedule.)

The walkway will be finished tomorrow at 6am, the blinds and last mattresses will be here tomorrow, the B&B sign and office lights should be here on Thursday, and the drapes, sheets, and towels should be here by Friday. We’ve hired two Amish ladies to clean, and have some friends coming over to help organize the furniture.

The Summer Kitchen plumbing and air conditioning is complete, the doors are ready to hang, the cabinets are hung, the wainscoting is set, the gas stove (fireplace) is installed, and the painting is almost complete. We should be able to set up the bed, day bed, and armoire tomorrow.

We still have to install window pulls, thermostats, and bathroom hardware, buy a coffee maker, and unpack all of our stuff from California, but it really is going to come together. Amazing.

Oh, and the best news: After a blistering week of temperatures in the high 90’s, the forecast for our grand opening this weekend is 81 on Saturday and 77 on Sunday.

FRIDAY, JULY 14, 2006

Down to the wire

One week remaining…

Saturday

  • Buy coffee maker
  • Install new mailbox
  • Order sheets and towels
  • Find (or order) window pulls
  • Order one more kitchen pull
  • Schedule clock guy
  • Buy bathroom hardware (towel racks, etc.)

Sunday

  • Set up walkway, lay wood chips
  • Unpack boxes, organize furniture
  • Invite neighbors
  • Set up canopy bed on new frame
  • Find frame store
  • Yale lights (porch light, any standing lamps)
  • Verify wi-fi in all rooms

Monday

  • Finish painting kitchen island
  • Hang shutters
  • Finish raingutters and spouts
  • Schedule cable guy
  • Finish plumbing (by Wednesday)
  • Finish electric (by Thursday)
  • Finish painting (by Wednesday)
  • Prime and paint Summer Kitchen door

Tuesday

  • Granite countertop arrives
  • Restoration Clinic visit (remaining chairs, fix foyer light)
  • Take down billiard light
  • Set windows in Summer Kitchen (paint?)
  • Custom beds to arrive

Wednesday

  • Install cabinets in Summer Kitchen
  • Hang blinds
  • Hang Summer Kitchen door
  • Pick up B&B sign
  • Call vendor re: directional signage on 322

Thursday

  • 9am Blue Ridge Channel 11 news
  • Building inspector visit
  • Office light fixtures arrive
  • Paint workshop
  • Move Grubb stone
  • Prepare “welcome” sheet, make copies

Friday

  • Clean!!
  • Prepare slide show
  • Drapes arrive
  • Sheets and towels arrive?
  • Set up bed in Summer Kitchen

Saturday

  • Pick up food
  • Set up musicians
  • Grand opening activities at 12pm and 3pm

Sunday

  • 12pm-6pm: Public open house

Monday

  • Open for business (I hope!)

TUESDAY, JULY 04, 2006

Independence Day

First, the good news: Last week’s record rainfall did NOT do any significant damage to the mansion. Had it occurred a week earlier, when the driveway was freshly paved, I would not be saying that.

Dawn, however, did not sleep for three days. When you’re sleeping in a greenhouse with a plastic roof, heavy rain sounds like bombs exploding. So it was with a weary head and cranky attitude that she arrived in LA last Wednesday, ready to sort through all of our belongings which I had haphazardly boxed and stored in the garage.

Four days of bickering later, and we were ready for the movers. Well, perhaps “ready” isn’t the right term. We finally went to bed around 4am last night, and they showed up this morning at 7am. We had already packed the doorbell, so it was some time before they woke us up. The driver had everyone moving like it was choreographed, except for me; I was stumbling around and thinking it’s days like this that I wish I drank coffee.

I had to go get more boxes (we’ve now invested at least $400 in carboard — I don’t know how homeless people do it) and while they were hauling out the furniture, we packed at least another ten boxes. At that point, paperclips were being packed, because it was easier than throwing them out. At about 80 cents per pound to ship, however, I’m going to be pretty annoyed with myself when I’m unpacking.

Now everything is out of the house. (The front lawn is another matter, but the Salvation Army will deal with that on Wednesday.) Tomorrow morning Dawn boards a plane back to Philadelphia, so she can get back in time for the electricians, while I start my trek back east.